Reviews and Testimonials
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- How To Get In Touch With Us
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Great Service
Briauna understood my problem and helped me get through it. I appreciate the great service I was given. Thank you.
Certificate Delivery 7-10 days
I can not believe I took the course to be told at the end they will mail my certificate in 7-10 days. It was a online course I thought I would get it via email now I wasted my money because my insurgence expires long before that
Response: Hello Pamela,
I am sorry to hear you are upset about the mode of delivery for your certificate of completion. For the CA Mature Driver course, the certificate is printed on a special card-stock paper that is mailed only. We do mention this on the website in our FAQs, as well as within the course introduction, which mentions that certificates are shipped via USPS First Class Mail.
Please understand that even if you turn in your certificate \"late\" for the sake of submitting to your insurance agent for your policy renewal, they will usually honor a pro-rated discount based on your date of completion! I suggest that you contact your insurance carrier to discuss that prospect with your agency. As well, if your carrier wishes to contact our center while you are on the line, we would be happy to verify your completion verbally on the telephone, if that assists you in your situation.
If you have any further questions or concerns, please let us know! We are available 24/7 at 1-800-732-4135.
My unusual problem solved!
Briauna understood my problem and responded immediately. She actually listens to the customer and acts accordingly. Great service!
Great Service
Great service from everyone who assisted me, Brittany, Kelsey, Danny, and jake
Kelsey was great and is still helping me.
Kelsey helped me and was very kind. Thank you
The person that helped me was very efficient. She corrected the necessary information on my account.
Needed Assistance
Kelsey was wonderful. She provided me with everything I needed. She has a way with people... and a beautiful voice!!!
Onlinw Chat with Katrina B.
I could not have been more pleased with the assistance that I received from Katrina ... she went out of her way to locate .. grade and report my test results ... Wonderful customer service !!!!
Great and Fast service
Fantastic fast response. it didn't take even 5 mins... Very helpful..
5125 Adanson Street, Suite 500 Orlando, FL, 32804 USA
christian.castanares@amersc.com • 1-800-732-4135
