Reviews and Testimonials
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Defensive Driving online course
12/17/2015
I had some questions about my score being automatically sent to Geico. KALIL C answered my questions. It seemed the score was automatically sent due to having given my policy number to take the course. KALIL C also emailed me a copy of my certificate in case in would want to forward it or print a hard copy.
Thank you to KALIL C.
D. McKenzie
Response: Thank you so much for your review! We will definitely let Kalil know you appreciated his help!
Great product and support
I contacted Katie on chat and requested the email certification. She sent it to me immediately. I enjoyed taking this excellent and fair course and refreshing my memory on road laws. Katie was prompt, courteous and professional. Thanks for your great course. Larry
Response: Hi Larry! Thanks so much for your review! We will definitely let Katie know her help was appreciated 🙂
Very Pleased
I would like to compliment this organization for their prompt and efficient manner in which I was treated and to the receipt of my certificate as stated and promised. The course was lengthy but allowed me to leave and come back online when time allowed. I used the live chat for a question and was answered promptly. I have no complaints with this service.
I would like to know what I do next , I took the d.a.t.a course and it says for me to go to dmv office , it says I scored a 87.5 and have passed so I would like to know what do you I do next???
Response: Hi Daeshawn! Congratulations on passing the course! I see that you\'ve been in contact with our support team for what to do next; if you have any questions, feel free to reach out to us via email, phone or on our Facebook page! https://www.facebook.com/AmericanSafetyCouncil/
Good customer service
Deanna, Heather and Tristan were excellant representatives for my course "American Safety Çouncil".
10-Hour OSHA Training Course for the Construction Industry
The online course was paced very well, with a nice resume option. Information was easy to absorb and will remain with me forever.
Amazing Price and Awesome Customer Care
The American Safety Council drivers education course on http://www.californiadriveredcourse.com/ is a legitimate CA DMV approved drivers education provider. The course has a great user interface. The course was cheap at a promo price of $12.95. The course includes everything from shipping to access to practice tests. The shipping can also be upgraded to faster services, some even overnight. The customer service side is beyond excellent, from emails, phone calls, live chat, and even social media. The course was very fast to get though, the quizzes/tests at end of each chapter where short (5-10 questions) and were easy to ace. At the price of $12.95, now 24.95, there are almost no other drivers education courses in this price range, the next cheapest courses are around $50. Shipping of my certificate was a little tedious, for the fact that my certificate got lost in transit, and they had to mail a new one. But customer service was very helpful and reassuring that everything would be taken care of. Just remember to begin drivers education WAY… before your DMV appointment.
Response: Hi Gavin! Thanks so much for the review!
Defensive driving *scam*
I recently used asc for my course I paid total of 70 for the suppose to be good fast delivery service . The web site super slow lots of issues loading payed extra for audio 5 bucks wasted cause it would not work more then 1/4 of time suppose to get priority over night delivery was sent regular over night delivery now I will have taken course for nothing cause they could not deliver and I have to pay 220 in court costs now thanks to them falsely advertising there delivery options and course if I would of known this could of used different site had every thing on time but my mistake was trusting American safety council horrible dam should of read reviews first couldn't give 0 stars tried
Response: Hi Aaron!
I very much apologize for any miscommunication. I see that you spoke with our support team, who refunded your audio purchase due to your technical issues. As for the shipping, our expedite options include Overnight and Second Day, but we do not have a Priority Overnight option offered on the site. Your certificate was delivered the day after it was shipped as promised. That said, I am going to try to make these options clearer on the site. Thank you for sharing your experience!
DISAPPOINTED
I was stressed to the max using this. They say contacting them is fast and simple but they never respond back to the chat messages and you have to be on hold for at least 45 minutes to speak to someone on the phone. I was stressed to the max when they told me that I was suppose to get my certificate in 48 hours and my road test appointment was the next day so I had to reschedule. They should of told me that before I started the course.
Response: Hi Mariana! I am VERY sorry if we caused you any stress. The FAQs for our Georgia Driver Ed website do state that you will receive your certificate within 1 to 2 business days after completing your course. I do see that we were able to expedite that for you and send it to you on the day of your complaint so I hope you were able to get everything sorted out!
Defensive Driving Course
You advertise $14.95 for the course but charge $19.95. Then you charge $9.95 for a graduation certificate via e-mail but you hide this until the end of the course! I could have done the AARP course for less money. This is taking advantage of senior citizens. Also "Bit and Switch" is illegal,
Response: Hi Ronald! It was great to speak with you via e-mail! I am very glad we were able to resolve your issues and concerns, and I do apologize for any confused caused by the website. We are working to resolve the issues you brought to our attention and I hope that you are satisfied that we take every effort to be an honest and fair company. Thanks again for speaking to me! - Lauren
5125 Adanson Street, Suite 500 Orlando, FL, 32804 USA
christian.castanares@amersc.com • 1-800-732-4135