Reviews and Testimonials

OSHA course

The content was not trying to trick you into making a mistake. It was straight forward and very helpful. I want to thank Wally, customer services is cordial , professional, and helpful attitude provided me with a very pleasant experience, considering we had no IT guys to address the issue I was having over the long weekend. I do want to thank him and I hope you would, please reward his efforts.

NO STARS

My daughter tried taking her test online- The site kept kicking us off- Stateofflorida.com We were not able to finish the test & now the DMV shows 2 failed attempts.. We were in the middle of answering questions and the site kicked us off.. This such a scam. Now my daughter cannot take the test and we are out the cost of the exam. This is so ridiculous- Nobody at the number provided can assist either... This is a site error which we are penalized for.. What a joke!!!!!!!!!! RATING IS ZERO STARS..

Response: Hi Ashley,

We sincerely apologize for the inconvenience.

Our course information shows that the second Road Signs portion of the exam was failed two times. When a student misses a certain number of questions and would not be able to pass the exam, the exam does not allow the student to move forward and answer more questions, as it would be a waste of time given the percentage already missed. Unfortunately, the exam can only be attempted two times online if it is failed and she will need to try again in-person at the DMV.

We are always working at improving our customer experience, and I will forward on your comments to our technical team so that they might make clearer why the exam is terminating. We would also like to offer you a 50% refund off the cost of the exam; I have e-mailed you to the address provided.

Again, we greatly apologize for the confusion and wish your daughter the best of luck on her exam.

Kind Regards,
Lauren K.
American Safety Council Quality Assurance

Not good

What\'s up with the mailing problem ? The website indicates the certificate will be mailed the same date of completion and mine was mailed with postmark 10 days after. So if you\'re in hurry, you should pay more to get the 2 days shipping or you\'ll get the certificate about 15 business date later.

My suggestion to the owner to have a good business: If you can\'t mail out certificate on the same date, don\'t display that statement. Display the 15 business days delivery time on the homepage or at least beginning of the course so people would know to finish the course early. And remove the mailing time 7-10 business days.

Displaying the copy of the certificate after completion the course so people can print out, some courts will accept the copy ones before the original ones on the due date.

Reduce the time of reviewing the material the second time if people failing the quiz.

Response: Hi Bao,

Thank you for your feedback! I looked into the issue with your certificate shipping. It seems as though we processed and shipped out a certificate the same day you graduated (December 17). On December 30, you contacted us for a shipping update; at that time, we shipped out a second certificate, which may be the one you received. We sincerely regret that the first certificate did not reach you in time. Around the holidays, USPS service may experience delays due to increased volume or weather issues. If students are under strict time constraints, especially during that time of year, we absolutely recommend upgrading to an expedited shipping package to ensure on-time delivery.

The delivery time requirement you reference is a statutory Texas requirement that we are required to include in our Terms and Conditions; it does not reflect our normal shipping times, only the maximum we are allowed by law. Our policy is to process certificates on the same day of course completion. Similarly, our policy of not providing e-certificates is for the same regulatory reason; while many of our courses send out an unofficial completion e-mail upon course completion, Texas courts will not accept unofficial copies for ticket dismissal.

Please let me know if you have any further questions or issues, and thank you for bringing these questions to our attention!

New York IPIRP Course Review

The best part was that it was self paced. I took my time and completed the course at a pace that fit my lifestyle as a working woman with a husband and 2 children. Everything about it worked for me!

new york defensive driving

I enjoyed the convenience of the program. I could do my lesson at home or where ever I want to that had wifi. I could do 2 hours or 20 minutes till the course was completed. I think the time frame from each page could of been shorter.

Online Defensive Driving

I greatly appreciated being able to take the course on-line. It was convenient and easy to complete on a rainy day.

NY course

you have up to 30 days to complete . SWEET ! loved the log off /sign in feature. nice to know you start right where you left off. still has a few glitches to work out . i had to take a few pages over . still, no big deal

ny insurance discount renewal course

pertinent information, good safety reminders! Wish I did not have had to wait quite so long to advance to the next pages...Plus, module 3 seemed interminable! All good information, but is there some way to split it up?

Response: Hi Michael,

Thank you for your feedback! We are always looking into ways to improve our course and the presentation of the material. I have forwarded your comments on to our course development team regarding the long third module. Thanks!!

great course, could use additional sections!

While there were several great parts, I would identify the best feature being able to step in and out of the course based on your schedule and the amount of time you could give the course.

Lesson 3 was extremely long and contained a tremendous amount of information . Some of that information, I felt, was too detailed and at times repetitive. If my memory serves me, there were only five questions at the end of the lesson. I would suggest adding these two topics: the first is driving in a parking lot. While the rules of the road do apply as you know it can be every man for himself in a parking lot. Secondly, and it sounds stupid but a "know your car" section. Specifically what side of the car is your fuel fill. I often see people driving in circles because they pulled to the wrong side of the pump. The answer is on the dashboard but clearly not every one knows that. Just two things that caught my eye.

insurance discount course

I liked the voice recognition rather than the key stroke that never seemed to recognize me last time I attempted to take this course. I think it was very I formative and a fair way to recieve a discount through my insurance. Thank you .